Please contact Tom Gosselin & Associates, Inc.at your convenience for an initial consultation. We’ll work with you one on one to determine a roadmap to success. We look forward to working with you soon.
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This workshop develops essential selling skills. Topics include: the sales cycle, building trust and rapport, questioning and listening skills to uncover needs, presenting product information, and moving the sale along. Customer situations are used throughout the program. Participants will learn how to establish solid customer relationships and to build a book of business.
This advanced selling skills program is designed for experienced salespeople. Emphasis is placed on identifying a salesperson's preferred selling style, and then working to increase selling style flexibility. Critical customer situations are used throughout the program. Participants will learn how to better service existing accounts and to generate new business at prospective accounts.
This program focuses on the selection and use of the most appropriate negotiating tactics for specific customer situations. Participants learn how to exchange currencies other than price in order to reach win/win agreements. Depending on the needs of your sales force, optional modules such as team and contract negotiations can be included. Based on the book by Tom Gosselin - Practical Negotiating: Tools, Tactics & Techniques, John Wiley & Sons, 2007.
Whether your main sales issue involves: acquiring new customers, broadening penetration of existing accounts, or retaining your customers, this workshop helps you address your key strategic issues. Participants focus on developing a strategy to build on strengths and key differentiators, while identifying and addressing areas of vulnerability. They explore value-added services to meet client needs and develop deeper relationships.